Privacy Policy

At Sanvi Wellness, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing address, shipping address, and payment details (processed securely via third-party payment gateways).
  • Order Information: Products purchased, order history, and transaction details.
  • Technical Information: IP address, browser type, device information, pages visited, and cookies for analytics and website functionality.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you regarding orders, updates, or support requests
  • Improve our website, products, and customer experience
  • Send promotional emails or updates (only if you opt in)
  • Prevent fraud and ensure secure transactions

3. Sharing Your Information

We do not sell or rent your personal data. Your information may be shared only with trusted third parties such as:

  • Payment processors
  • Shipping and logistics partners
  • Website hosting and analytics providers

These partners are obligated to keep your information confidential and use it only to perform services for us.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance browsing experience
  • Analyze website traffic and performance
  • Remember user preferences

You can disable cookies through your browser settings, but some features of the website may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your information
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Changes to This Privacy Policy

Sanvi Wellness reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: sanvitheme.shopify@gmail.com

Phone: +1 (271) 3333-5555

Address: 221B Baker Street, Marylebone, London NW1 6XE, United Kingdom